💫 Frequently Asked Questions – Psykhe Heals
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What is Psykhe Heals all about?
We are a spiritual wellness brand offering handcrafted crystal candles, journals, affirmation tools, and soulful hampers to help you align with your higher self and inner clarity.
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Are your products meant for healing medical conditions?
No. Our offerings are not medical treatments or miracle cures. They are symbolic tools for personal growth, mindfulness, and emotional well-being.
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Are tarot readings real predictions?
We offer tarot as a spiritual guidance tool, not fortune-telling. Readings are intuitive reflections meant to empower your decisions, not predict fate.
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Do you offer refunds or exchanges?
• Damaged Products: Yes, we’ll replace or refund in case the product was damaged while in transit.
• Tarot/Guidance Sessions: No refunds once the session is delivered.
• Missed appointments: Rescheduling allowed with 24+ hrs notice.
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Do you sell anything illegal or banned?
Not at all. All our products are legally allowed lifestyle items, similar to what you’d find in wellness stores or handmade gift platforms.
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I don’t believe in crystals or energy work—should I still buy?
Absolutely! Many of our customers use our items as aesthetic gifts, intention-setting decor, or personal reflection tools. No belief system is required—just openness and love.
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Is your business GST registered?
We’re currently a small, bootstrapped brand operating below the GST threshold. All purchases are tracked with proper documentation and receipts.
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Have more questions? Reach out anytime at 📩
Psykheheals@gmail.com
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